Posts Tagged ‘ hcsm ’

Social Media Ambassadors – the rebel rock stars of the online world

Remember when rock bands would storm the radio station, taking over the morning zoo? They had totally free run of the place. “Dogs and cats, living together, mass hysteria.” Well, at least that’s how it seemed to me circa 1993. In the end, it was just one of many marketing and promotional tools used by [ READ MORE ]

someone build this: put my tweets in my health record

There is a great deal of attention these days to the concept of electronic medical records (EMR). Sometimes we refer to them as electronic health records (EHR) or even personal health records (PHR). While there are semantic differences between each, the idea is the same: a complete, portable electronic snapshot of your health. At least [ READ MORE ]

someone build this: Foursquare for Doctors

The genesis of this idea came out of the Healthcare track of the C2C US/Russia Civil Summit that I participated in in June 2010. During a discussion around the use of social games, Dr. O Marion Burton had a lightbulb moment. He piped up with, “oh wow! how cool would it be to show off [ READ MORE ]

Code Lavender – making the patient experience a strategic goal

“Most patients want the high tech and a great quality outcome, but they can’t judge the quality of the [treatment] they can judge the quality of the experience…” – Bridget Duffy, MD This inspiring video came to my attention by way of Dr. Howard Luks. Every time I watch it – I have done so [ READ MORE ]

Daws.in, its close enough. Using Bitly.pro for custom short links

  • April 28th, 2010
  • Posted in blog

Bit.ly is becoming more liberal with invites into their Pro service. One of the things Bitly.Pro provides is the use of a custom domain for shortening links. Most hospitals refer to themselves, internally, with initials. Some State Regional Hospital is probably SSRH internally. There’s a good chance you can register those initials or a close [ READ MORE ]

Power to the People [Part 2] – Exposure Therapy

Part 2 of a 34-part series The next level of growth for healthcare social media, must come from within the organization and involve all employees in the effort. The previous post in this series reviewed the first year of healthcare social media and noted the correlation between engaged employees and customer service. I’ve predicted that [ READ MORE ]

Power to the People [Part 1] – HCSM turns 1

Part 1 of a 3 part series The next level of growth In healthcare’s use of social media, must come from    the within the organization by involving all employees in the effort. Preface For many healthcare provider organizations, social media has become an extension of external marketing efforts.  And while  big external wins, like viral [ READ MORE ]

The Bob Ross Theory of Social Content Management

After a twenty year stint in the U.S. Air Force as a medical records expert, Bob Ross was destined for a life in healthcare social media. Somewhere he got sidetracked.  By some accounts it was when the Air Force stationed him at Eilson and he first saw snow-capped mountains. Destiny being the fickle force that [ READ MORE ]

Celebrating One Year of HCSM – changing healthcare through social media

On Sunday, January 17th, as a group we celebrated the one year birthday of #HCSM (pronounced “HIC-sum” by those in the know). The event was a special 2 hour chat that included a first ever live audio component. Lee Aase, Director of Syndication (and social media) for the Mayo Clinic and Dana Lewis moderated. Seven [ READ MORE ]

hospital use of social media

What happens when you need to get a message out to a lot of people quickly? You turn to your friends and fans[ READ MORE ]

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seriously, I like this stuff