Comments on: Power to the People [Part 2] – Exposure Therapy http://www.nickdawson.net/healthcare/employee2/ From Virginia and many fine airports. Healthcare administration, foodie, music buff and fan of all things porcine, skis backwards Mon, 30 Jan 2012 01:05:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 By: Colleen Young http://www.nickdawson.net/healthcare/employee2/comment-page-1/#comment-208 Colleen Young Tue, 16 Feb 2010 07:17:02 +0000 http://www.nickdawson.net/?p=699#comment-208 I agree that communities can usually be left to police themselves. Adoption would be my first concern. As you know, before an institution sets up social media tools for its workforce, they need to consider the motivation of the users. I look forward to parts 3 and 4 of your series to hear more on this. Thanks for the sneak peek. I agree that communities can usually be left to police themselves. Adoption would be my first concern. As you know, before an institution sets up social media tools for its workforce, they need to consider the motivation of the users. I look forward to parts 3 and 4 of your series to hear more on this. Thanks for the sneak peek.

]]> By: Nick http://www.nickdawson.net/healthcare/employee2/comment-page-1/#comment-207 Nick Tue, 16 Feb 2010 06:43:49 +0000 http://www.nickdawson.net/?p=699#comment-207 Thanks for the thoughtful comment and great question. The challenge of educating an employee base is part of what I will touch on in the next round. The short version is that communities tend to police themselves (something I'd be curious to know if your own work and observations confirm?). Having more mid and senior level leaders participating will help keep things on track. <br><br>Your later point about a burden is a good one. These things never work when forced. The trick is to make it worthwhile for people to use the tools - that only happens when people think they are being heard. I have some thoughts on that in the 4th (final) post but you can get a sneak peak by googling for the US Veterans Administration Hospitals' Innovation campaign. Thanks for the thoughtful comment and great question. The challenge of educating an employee base is part of what I will touch on in the next round. The short version is that communities tend to police themselves (something I'd be curious to know if your own work and observations confirm?). Having more mid and senior level leaders participating will help keep things on track.

Your later point about a burden is a good one. These things never work when forced. The trick is to make it worthwhile for people to use the tools – that only happens when people think they are being heard. I have some thoughts on that in the 4th (final) post but you can get a sneak peak by googling for the US Veterans Administration Hospitals' Innovation campaign.

]]> By: Colleen Young http://www.nickdawson.net/healthcare/employee2/comment-page-1/#comment-206 Colleen Young Tue, 16 Feb 2010 06:19:51 +0000 http://www.nickdawson.net/?p=699#comment-206 As a consumer, I would be encouraged to hear that the institution responsible for my care promotes improved internal communication by using social media tools. The example you site from Beth Israel Deaconess Medical Center in Boston is a brilliant example of effective use of sm. <br><br>You claim that including Social Media Communications 101 would be an easy drop-in at institutions/companies that already have online training tools. However, simply adding a training session will likely not be enough. Ongoing mentoring may also be necessary to encourage adoption. Busy schedules and heavy workloads also need to be considered. <br><br>How to can an institution encourage effective use of social media among employees without workers begrudging it as a burden? As a consumer, I would be encouraged to hear that the institution responsible for my care promotes improved internal communication by using social media tools. The example you site from Beth Israel Deaconess Medical Center in Boston is a brilliant example of effective use of sm.

You claim that including Social Media Communications 101 would be an easy drop-in at institutions/companies that already have online training tools. However, simply adding a training session will likely not be enough. Ongoing mentoring may also be necessary to encourage adoption. Busy schedules and heavy workloads also need to be considered.

How to can an institution encourage effective use of social media among employees without workers begrudging it as a burden?

]]> By: Colleen Young http://www.nickdawson.net/healthcare/employee2/comment-page-1/#comment-162 Colleen Young Tue, 16 Feb 2010 02:17:02 +0000 http://www.nickdawson.net/?p=699#comment-162 I agree that communities can usually be left to police themselves. Adoption would be my first concern. As you know, before an institution sets up social media tools for its workforce, they need to consider the motivation of the users. I look forward to parts 3 and 4 of your series to hear more on this. Thanks for the sneak peek. I agree that communities can usually be left to police themselves. Adoption would be my first concern. As you know, before an institution sets up social media tools for its workforce, they need to consider the motivation of the users. I look forward to parts 3 and 4 of your series to hear more on this. Thanks for the sneak peek.

]]> By: Nick http://www.nickdawson.net/healthcare/employee2/comment-page-1/#comment-161 Nick Tue, 16 Feb 2010 01:43:49 +0000 http://www.nickdawson.net/?p=699#comment-161 Thanks for the thoughtful comment and great question. The challenge of educating an employee base is part of what I will touch on in the next round. The short version is that communities tend to police themselves (something I'd be curious to know if your own work and observations confirm?). Having more mid and senior level leaders participating will help keep things on track. <br><br>Your later point about a burden is a good one. These things never work when forced. The trick is to make it worthwhile for people to use the tools - that only happens when people think they are being heard. I have some thoughts on that in the 4th (final) post but you can get a sneak peak by googling for the US Veterans Administration Hospitals' Innovation campaign. Thanks for the thoughtful comment and great question. The challenge of educating an employee base is part of what I will touch on in the next round. The short version is that communities tend to police themselves (something I'd be curious to know if your own work and observations confirm?). Having more mid and senior level leaders participating will help keep things on track.

Your later point about a burden is a good one. These things never work when forced. The trick is to make it worthwhile for people to use the tools – that only happens when people think they are being heard. I have some thoughts on that in the 4th (final) post but you can get a sneak peak by googling for the US Veterans Administration Hospitals' Innovation campaign.

]]> By: Colleen Young http://www.nickdawson.net/healthcare/employee2/comment-page-1/#comment-160 Colleen Young Tue, 16 Feb 2010 01:19:51 +0000 http://www.nickdawson.net/?p=699#comment-160 As a consumer, I would be encouraged to hear that the institution responsible for my care promotes improved internal communication by using social media tools. The example you site from Beth Israel Deaconess Medical Center in Boston is a brilliant example of effective use of sm. <br><br>You claim that including Social Media Communications 101 would be an easy drop-in at institutions/companies that already have online training tools. However, simply adding a training session will likely not be enough. Ongoing mentoring may also be necessary to encourage adoption. Busy schedules and heavy workloads also need to be considered. <br><br>How to can an institution encourage effective use of social media among employees without workers begrudging it as a burden? As a consumer, I would be encouraged to hear that the institution responsible for my care promotes improved internal communication by using social media tools. The example you site from Beth Israel Deaconess Medical Center in Boston is a brilliant example of effective use of sm.

You claim that including Social Media Communications 101 would be an easy drop-in at institutions/companies that already have online training tools. However, simply adding a training session will likely not be enough. Ongoing mentoring may also be necessary to encourage adoption. Busy schedules and heavy workloads also need to be considered.

How to can an institution encourage effective use of social media among employees without workers begrudging it as a burden?

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