http://www.nickdawson.net/healthcare/airline-analogy/ From Virginia and many fine airports. Healthcare administration, foodie, music buff and fan of all things porcine, skis backwards Mon, 30 Jan 2012 01:05:00 +0000 hourly 1 http://wordpress.org/?v=3.3.1 http://www.nickdawson.net/healthcare/airline-analogy/comment-page-1/#comment-138 2009 Food – a recap and rekindling | NickDawson.net Wed, 06 Jan 2010 02:37:31 +0000 http://www.nickdawson.net/?p=319#comment-138 [...] 18 week aged New York strip steak at the Wildflower in Vail Co – This was one of the best steaks that I never ordered. It was my father who called for the rarely cooked (and rarely well aged) cut. To add to the improbability, those who know my cynicism for hoity-toity, resort style restaurants are undoubtedly surprised by the inclusion of the Wildflower on this list. The steak was the standout dish of the meal, but it was the service that made the experience remarkable. If the economic situation (remember, we are not supposed to say depression) of 2009 has taught us anything it is that we do live in a service economy. The businesses who are going to make it are those that understand exceptional service. The Wildflower, and our fortunately named server Nicolas (he was French, thus no ‘asssh‘ – or h) were the quintessential definition preemptive service; understanding the customer’s unexpressed wishes and seeing to them. Have I discussed my passion obsession for service before? [...] [...] 18 week aged New York strip steak at the Wildflower in Vail Co – This was one of the best steaks that I never ordered. It was my father who called for the rarely cooked (and rarely well aged) cut. To add to the improbability, those who know my cynicism for hoity-toity, resort style restaurants are undoubtedly surprised by the inclusion of the Wildflower on this list. The steak was the standout dish of the meal, but it was the service that made the experience remarkable. If the economic situation (remember, we are not supposed to say depression) of 2009 has taught us anything it is that we do live in a service economy. The businesses who are going to make it are those that understand exceptional service. The Wildflower, and our fortunately named server Nicolas (he was French, thus no ‘asssh‘ – or h) were the quintessential definition preemptive service; understanding the customer’s unexpressed wishes and seeing to them. Have I discussed my passion obsession for service before? [...]

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